Practice Policies

Zero Tolerance

The Practice takes it very seriously if a member of staff or one of the doctors or nursing team is treated in an abusive or violent way. Please click here further information.

General Practice Data Protection (GDPR)

In order to provide the right level of care, we are required to hold personal information about you on our computer systems and in paper records to help us to look after your health needs, and your doctor is responsible for their accuracy and safe-keeping. Please help to keep your record up to date by informing us of any changes to your circumstances. Please click here for further information.

Suggestions and Complaints

Your comments and suggestions are welcome to improve the quality of service. Click here for further information.

Summary Care Record

Your patient record is held securely and confidentially on the electronic system at your GP practice. If you require treatment in another NHS healthcare setting such as an Emergency Department or Minor Injury Unit, those treating you would be better able to give you appropriate care if some of the information from the GP practice were available to them. Click here for further information.

Privacy Notices

The practice has several Privacy Notices which advise how we collect and use your data.