Appointments

All surgeries are by appointment and can be made:

• online (you will need an online account, please speak to our reception staff)
• in person at reception
• over the phone

A routine appointment will normally be offered within 48 hours, provided the Doctor is not absent.

Consultations will normally commence on time but we will inform you if your appointment is unavoidably delayed.

Emergency Appointments

Requests for urgent appointments are normally accommodated on the same day. Each day, between 11.00am and 3.00pm, we have one Doctor on duty for urgent requests.  

Cancellations

If you are unable to attend your appointment, please let us know so that we can offer it to another patient.

Booking Appointments Online

Coronavirus (Covid-19).  

All online face-to-face appointments have now been changed to  'online telephone appointments.  A clinician will call you to discuss your problem.  Please provide an up to date telephone number.  Thank you

Once you have an account please follow this link.

Chaperone

All patients are entitled to have a chaperone present for any consultation. Please request this at the time of booking or speak to your GP at the time of the appointment.

Home Visits

Home visits should only be requested for those who are unable to come to the Practice because of serious illness and infirmity. They should be requested before 11.00am if at all possible.

Whenever possible we prefer to see you at the Practice; if you do not feel well enough to sit in the waiting room we can make alternative arrangements. Requests for visits after 11.00am will be taken by the Duty Doctor; however the visit may be the next working day if deemed appropriate.

Most tests requested by the Practice take approximately one week to return. Please telephone 0116 286 6088 after 2pm for the results.