Enderby Medical Centre - The Friends & Family Test
Our Practice is taking part in the Friends and Family Test to help us improve our standards of care and treatment, which links in with NHS England's new system of improvements.
What is it? The NHS wants to ensure that you have the best possible experience of care. The FFT is a way of gathering your feedback about this experience and helping to drive improvement in NHS services.
When you receive care at our Practice, you will be given the opportunity to give your feedback by answering a simple question about your expereince "How likely are you to recommend our Practice to friends and family if they need similar care or treatment?"
The results will provide a way for you to easily compare NHS services so that you know where you and your family can get the best possible care.
The information will also give the NHS invaluable information on what patients think of services, which can be used to help make improvements if required.
To take part in the Friends & Family Test for our Practice select the link 'The Friends and Family Test' in the 'online services' section on this website.
Thank you for your co-operation